Online Reputation Management (ORM) defines the act of monitoring, addressing or mitigating SERPs (search engine result pages) or mentions in online media and Web content. It shapes the way the general public views your products and consequently impacts the decisions of potential customers. Reputation management aims to deal with this challenge.

Companies assign great importance to monitor how someone or something is perceived based on an internet search. Due to the large amount of user-generated content on the internet growing, it impacted the internet search results more meaningfully, and hence the desire to change those results naturally followed.

At Sevenphoenix, we offer reliable reputation management services for brands and businesses to help them remain in the spotlight for the right reasons. Our experienced team of Reputation Management professionals is ready to help your business remain in the spotlight positively.

• Consumers are more inclined to share bad customer experiences as they talk about their good ones
• 6 out of 10 customers will leave a review if they are just asked to by the business.
• 91% of consumers read online reviews before visiting a business.
• 79% of consumers trust peer recommendations while only 14% trust advertising